Security Department

The Mall at Millenia Security Department provides services 24 hours a day, seven days a week, 365 days a year.  Mall security officers are highly trained individuals who are available to help in a variety of situations.  They are fully trained in CPR and AED deployment.  The Mall at Millenia Officers are readily accessible and maintain a high level of visibility through all interior and exterior areas of the property.  Mall Security responds to a variety of calls and are always willing to serve.  The Orlando Police Department partners with Mall Security to provide an enjoyable and safe experience.

The Malls Security Dispatch Center monitors a comprehensive camera system providing surveillance capabilities throughout the property.  A Security dispatcher is available at all times to assist guests and merchants with questions or concerns.

Contacting Security

Security can be reached at 407.363.3555.

Services

• Assistance with Lost and Found items
• Vehicle battery jump starts
• Assistance in locating lost vehicles
• Escorting guests
• Assistance in locating lost loved ones
• Locating stores or services in and around the Mall
• Emergency response, CPR and AED
• Assistance in contacting Orlando Police Department

Parking Lot Restrictions and Delivery Information

• Park only in delineated parking spaces. Curb or traffic lane parking is not permitted.
• Mall entrances are for drop off and pick up only. Vehicles left unattended in drop off/pick up areas are subject to towing at owner’s expense without notice.
• Overnight parking is prohibited. Vehicles left parked overnight are subject to tow, at owner’s expense, at any time without notice.
• Charter buses may drop off and pick up at passengers Entrance 4 (Food Court).
• Parking for oversized vehicles or vehicles with trailers may park in the Oversized Parking Area at the end of the “D” lot.  Please turn off engines while parked. Camping or overnight parking is not permitted.
• Vendors conducting work on property for the Mall or its stores must contact Security for clearance before beginning work.
• Please do not leave children or pets in an unattended vehicle for any length of time.
• Handicapped parking spaces are available at each mall entrance.  Guests needing assistance may also leave vehicles with handicapped access stickers with our Valet attendants for parking at no charge.  Wheelchairs are available at Concierge in Grand Court, just inside the Valet Parking entrance.

Conduct

• Conduct that is disorderly, disruptive, or endangers others is not permitted.
• Loitering, blocking storefronts or fire exits and walking in groups in such a way as to inconvenience others is not permitted.
• Appropriate, non-offensive attire including shirts and shoes are required.  No masks or other clothing obscuring the face is permitted.
• Photographing, videotaping or filming in any part of the Mall requires written consent from Mall management.
• Picketing, distributing handbills, soliciting or petitioning is not permitted.
• School truancy laws are enforced by the Orlando Police Department.
• The commission of any act defined by Federal, State, or Local ordinances as a criminal act is not permitted.

Safety Tips

• Report suspicious activity to security immediately via phone, in person with an officer, or by asking store personnel to contact security for you.
• Do not leave valuables unattended.
• Valuables should not be left in your vehicles including the trunk.  Secure valuables at your residence or keep them on your person.
• Should you experience a medical, fire, or police emergency, contact 911 first giving the Mall and your exact location within the Mall, and then alert security.
• Security will provide escorts at any time to guests and tenants.

Smoking

• The Mall at Millenia does not permit smoking in accordance with the Clean Indoor Air Act.