THE MALL AT MILLENIA: EXCEPTIONAL AMENITIES AT YOUR SERVICE
The Mall at Millenia is conveniently located just minutes from every major attraction in Orlando. Complementing the unique nature of its individual stores, the mall itself rises to the level of its landmark retailers by providing an array of personalized services seldom seen in a shopping environment. Visitors to The Mall at Millenia enjoy services on par with the most famed retail centers of the world. The overall shopping experience includes a wide range of experience-enhancing services and amenities, including full-service, multi-lingual concierge, VIP “meet and greet” programs, U.S. Post Office, currency exchange, personal shoppers, trunk and fashion shows, signature events and valet parking. The Mall at Millenia offers on-site tailor services to customize treasured fashion purchases with pre-scheduled appointments.
The Mall at Millenia, Orlando’s only luxury shopping destination, boasts a wide selection of upscale stores that cater to tourist and local shoppers alike. Much more than a typical mall in Central Florida, The Mall at Millenia features an amazing selection of international retailers, including Chanel, Louis Vuitton, Gucci, Sephora and H&M, as well as, some of the most indemand U.S. brands, such as Apple, Tiffany & Co., Michael Kors, Tory Burch and Abercrombie & Fitch. In addition, unique décor and finishes accentuate the mall’s upscale atmosphere. Beyond its luxury stores and atmosphere, The Mall at Millenia also features numerous popular, cosmopolitan restaurants, including: The Capital Grille, The Cheesecake Factory, P.F. Chang’s, Brio Tuscan Grille and Earls Kitchen + Bar.
Luxury Attitude Academy Certified Concierge
Working in the luxury industry requires specific knowledge and interpersonal skills for a comprehensive and innovative guest experience environment. The concierge team at The Mall at Millenia has achieved certification of Paris-based The Luxury Attitude Academy to elevate their exceptional services to ‘best in class’ levels. For the last fifteen years, The Luxury Attitude Academy has completed the implemented the 12-week training program with more than 75,000 luxury professionals currently working in the world's most prestigious luxury brands.
- Full service, multilingual concierge service
- Concierge Text Service at 407.777.2444 (cellular data rates may apply)
- Foreign currency exchange
- Official Visit Orlando Visitor Services
- Full service U.S. Post Office
- Complimentary strollers and wheelchairs
- Complimentary cell phone / electronic device charging stations 2
- Complimentary electric vehicle charging stations
- Complimentary WiFi
- Personal shopping experiences available by appointment
- On-site tailor / alteration services by appointment
- Tour operator and VIP “meet and greet” programs available
- Valet parking and taxi service
- Nursing areas
- Gift cards
Personal Shopping Experiences
The skilled concierge team is on hand to elevate the shopping and dining experience by arranging dining reservations at signature restaurants, as well as, coordinate personal shopping experiences. While department stores have a long tradition of offering excellent personal shopping experiences, similar opportunities abound throughout The Mall at Millenia. The mall welcomes guests from all over the globe, many of whom have no more than a day to spend at the shopping destination. With this in mind, scheduling an appointment with a personal shopper helps make the most of their time at The Mall at Millenia.
Personal shoppers help guests define their own individual styles. They also do the legwork. By saving time, educating and offering advice, they elevate what is already a luxe experience to the art of shopping. In each store, the entire team is there to serve, to educate, and to pamper, ensuring a priceless shopping experience. Additionally, The Mall at Millenia offers on-site tailor services to customize treasured fashion purchases with pre-scheduled appointments.
When it comes to an opportunity to surpass the expectations of each and every guest with exemplary service…The Mall at Millenia takes it personally.
Concierge service is available on the lower level near Grand Court, by phone at 407.363.3555 or via the new concierge text service program at 407.777.2444.
Hours: Monday–Saturday: 10 a.m. to 9 p.m. Sunday: 11 a.m. to 7 p.m. Holiday, department store, restaurant and some specialty store hours may vary.
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