Concierge

Exceptional Concierge Services

Providing exemplary service is our priority.  The Mall at Millenia offers a full-service Concierge offering an array of superior amenities, including Foreign Currency Exchange which buys and sells currency and traveler’s cheques from over 80 different countries.  For more information, contact 407.363.3555.  The Mall at Millena has now added even more convenience to your visit.  Enjoy mall-wide WiFi on your next shopping experience.

Our friendly staff can also assist you with gift card purchases, complimentary wheelchairs and strollers, and provide information on any of our 150 stores and restaurants.

Decide to give the perfect gift for every occasion, the beautifully packaged gift cards are available in increments of $10 up to $1,000. They can be used at all of the four Forbes Company Properties:

• The Mall at Millenia, Orlando, FL
• The Gardens Mall, Palm Beach Gardens, FL
• Waterside Shops, Naples, FL
• The Somerset Collection, Troy, MI

If you have questions or Corporate orders, please contact the Guest Services Director at 407.363.5338 during normal business hours.

Visit Orlando Visitor Services

Visit Orlando is the official source for Orlando travel planning. From expert advice from our courteous, multilingual staff to discount attraction tickets, we can help you save time and money. We are available year-round to help visitors find information about things to do in Orlando.  For more information contact our concierge at 407-363-3555 or info@visitorlando.com

Currency Exchange

The Mall at Millenia offers currency services at the Mall’s Concierge desk located in Grand Court.   The most frequently requested currencies are available on an ongoing basis and up to 80 currencies can be exchanged with advance notice by calling 407.363.3555.

 Additional services offered:

  • Cash foreign and domestic traveler’s cheques

Our currency service offers competitive exchange rates and low fees every day without leaving the Mall.

United States Post Office

A U.S. Post Office is located on the lower level in the hallway between Banana Republic and Swarovski. Open Monday through Friday 10am - 5pm and Saturday 10am - 1pm.  There are time restricted parking spaces provided for guests using the Post Office at the mall's main entrance directly in front of BRIO Tuscan Grille.

Services offered include:  International and domestic shipping, Priority and Express Mail, postage stamps and stamped envelopes.  The Post Office offers complimentary Priority and Express Mail boxes and envelopes in a variety of sizes. 

Please note: This location does not sell or cash money orders.

Valet Service

Valet Service is available at the Center's Main Entrance during all mall hours. 

*Major Credit Cards Accepted.

Cell Phone Charging Station

A Cell Phone Charging Station is located on Level 2 near the food court restrooms, for your convenience.  The complimentary station will provide a quick charge to many popular brands of cell phones. 

Lost and Found

Lost and Found items lost or found throughout the Mall are handled by the Security Department.  Please call 407.363.3555 and press 1 to speak to a security representative.  If the item was left in a particular store, we recommend contacting that store directly and are happy to assist as needed. 

Pet Guidelines

The Mall at Millenia is committed to maintaining a positive experience for all guests.   We strive to balance the wish of some guests to bring their pet to the Mall, while realizing not all guests enjoy this as a part of their shopping experience.  Our goals are safety, sanitation, avoiding disruption of Mall activities and our guest’s enjoyment of the unique atmosphere we provide. 

Service animals as proscribed by “ADA 2011 Revised Requirements” are always welcome at The Mall at Millenia.  Non-service animals are limited to dogs and must be secured in a covered stroller or closed pet carrier tote.   For more information on service animal requirements please visit www.ADA.gov.

Travel Emergency Services

British Consulate Services

  • Issuing Emergency Travel Documents
  • Providing information about tranferring funds
  • Providing details of how to contact a lawyer for assistance
  • Making special arrangements in cases of civil disturbances, or natural disasters.
  • Telephone: +1 305-400-6400 (24 hours)
  • Website: gov.uk/world/usa

Honorary Consul of Austria
Toby Unwin
(407) 924-3877
tobyunwin@austriaconsulate.org

Honorary Consul of the Republic of Chile
Sergio Larach
(321) 246-6521
swlarach@aol.com

Consulate General of the Republic of Colombia
Maria Londoño
(407) 650-4274
corlando@cancilleria.gov.co

Honorary Consul of the Czech Republic
Roman Inochovsky
(407) 375-0874
czdiplomat@gmail.com

Honorary Consul of the Republic of Ecuador
Galo Enríquez
ecuaconsul@aol.com

Honorary Consul of the French Republic
Brigitte Dagot
(407) 923-2045, fax (407) 294-5844
brigittefrance@aol.com

Honorary Consul of the Federal Republic of Germany
Brock McClane
(407) 872-0600
jbm@mcclanepa.com

Honorary Consul of the Republic of Haiti
Laurent Prosper
(407) 897-1262
cons.orlando@diplomatie.ht

Honorary Consul of Iceland
Kristjan Ingvarsson
(407) 249-1450
kris@ocalainstruments.com

Honorary Consul of Ireland
Terence Delahunty
(407) 810-3352
terry@delahuntylegal.com

Honorary Vice-Consul of the Italian Republic
Carmela Loredana Conti Cicchetti
(407) 869-9702
Clmedia206@aol.com

Honorary Consul of The Ivory Coast
Hugh Brown
(321) 427-3029
bamsihmb@gmail.com

Honorary Consul of Japan
Harris Rosen
(407) 996-4342
ymatsuzaki@rosenhotels.com

Consulate of the United Mexican States
Efren Leyva
(407) 422-5640
consulado@conorlando.net

Honorary Consul of the Republic of Namibia
Stephen Snively
(407) 244-1112
Stephen.snively@hklaw.com

Honorary Consul of the Netherlands
Patrick Willemsen
(407) 956-6071
consul@nlconsulateorlando.org

Honorary-Vice Consul of Spain
Raquel López de Tacón
(407) 273-8912
raqueltacon@yahoo.com

Honorary Consul of St. Vincent and the Grenadines
Alban Niles
(352) 250-5090
judgeain@netzero.net

Honorary Consul of Switzerland
Luc Burkhardt
(407) 645-3500
info@logisticssolutions.com

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