Exceptional Concierge Services

Providing exemplary service is our priority.  The Mall at Millenia offers a full-service Concierge offering an array of superior amenities, including Foreign Currency Exchange which buys and sells currency and traveler’s cheques from over 80 different countries.  For more information, contact 407.363.3555.  The Mall at Millena has now added even more convenience to your visit.  Enjoy mall-wide WiFi on your next shopping experience.

Our friendly staff can also assist you with gift card purchases, complimentary wheelchairs and strollers, and provide information on any of our 150 stores and restaurants.

Decide to give the perfect gift for every occasion, the beautifully packaged gift cards are available in increments of $10 up to $1,000. They can be used at all of the four Forbes Company Properties:

• The Mall at Millenia, Orlando, FL
• The Gardens Mall, Palm Beach Gardens, FL
• Waterside Shops, Naples, FL
• The Somerset Collection, Troy, MI

If you have questions or Corporate orders, please contact the Guest Services Director at 407.363.5338 during normal business hours.

Currency Exchange

The Mall at Millenia offers currency services at the Mall’s Concierge desk located in Grand Court.   The most frequently requested currencies are available on an ongoing basis and up to 80 currencies can be exchanged with advance notice by calling 407.363.3555.

 Additional services offered:

  • Cash foreign and domestic traveler’s cheques

Our currency service offers competitive exchange rates and low fees every day without leaving the Mall.

United States Post Office

A U.S. Post Office is located on the lower level in the hallway between Banana Republic and Swarovski. Open Monday through Friday 10am - 5pm and Saturday 10am - 1pm.  There are time restricted parking spaces provided for guests using the Post Office at the mall's main entrance directly in front of BRIO Tuscan Grille.

Services offered include:  International and domestic shipping, Priority and Express Mail, postage stamps and stamped envelopes.  The Post Office offers complimentary Priority and Express Mail boxes and envelopes in a variety of sizes. 

Please note: This location does not sell or cash money orders.

Valet Service

Valet Service is available at the Center's Main Entrance during all mall hours. 

*Major Credit Cards Accepted.

Cell Phone Charging Station

A Cell Phone Charging Station is located on Level 2 near the food court restrooms, for your convenience.  The complimentary station will provide a quick charge to many popular brands of cell phones. 

Lost and Found

Lost and Found items lost or found throughout the Mall are handled by the Security Department.  Please call 407.363.3555 and press 1 to speak to a security representative.  If the item was left in a particular store, we recommend contacting that store directly and are happy to assist as needed. 

Pet Guidelines

The Mall at Millenia is committed to maintaining a positive experience for all guests.   We strive to balance the wish of some guests to bring their pet to the Mall, while realizing not all guests enjoy this as a part of their shopping experience.  Our goals are safety, sanitation, avoiding disruption of Mall activities and our guest’s enjoyment of the unique atmosphere we provide. 

Service animals as proscribed by “ADA 2011 Revised Requirements” are always welcome at The Mall at Millenia.  Non-service animals are limited to dogs and must be secured in a covered stroller or closed pet carrier tote.   For more information on service animal requirements please visit

Tourism Services

British Consulate Services

  • Issuing Emergency Travel Documents
  • Providing information about tranferring funds
  • Providing details of how to contact a lawyer for assistance
  • Making special arrangements in cases of civil disturbances, or natural disasters.
  • Telephone: +1 305-400-6400 (24 hours)
  • Website:

Friday, Oct 28, 2016

6:30PM to 8:30PM Join us at The Mall at Millenia on Friday, October 28th for an outdoor concert f...


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